The following contract details the agreements between STEELE TRAVEL, INC. ("Steele Luxury Travel") and you with respect to your travel with us. Please read this document carefully as the deposit and payment for your trip constitutes consent to all conditions and provisions included.

Tour Costs and Inclusions

All tour costs are based upon the services specified in each itinerary. Hotel accommodations, breakfast daily at your hotel, all taxes, fees, service charges and gratuities and the services of Steele Luxury Travel are also included in your package.

Quoted package prices are based on current rates of exchange, airfares, tariffs and taxes as of the date of issuance of your itinerary. Steele Luxury Travel reserves the right to increase prices to cover increased costs, airfares, tariffs and taxes, and to reflect fluctuations in foreign exchange markets.

Items not Included

Unless otherwise specified, visa and passport fees and handling charges, international departure taxes, meals other than breakfast, laundry, alcoholic beverages, excess baggage charges, travel insurance, items of a personal nature and items not specifically listed as included, and tips to tour guides and drivers are not included.

Reservations, Deposits and Payments

Reservations may be made online. A $500 per person deposit is required to confirm services. Full payment is due no later than 90 days prior to departure. Payments may be made by check, credit card; Visa, Mastercard or via wire transfer. Payment in full is required at the time of booking for reservations made less than 90 days prior to departure. Below is the payment schedule:
1. $500 deposit due upon reservation
2. 14 days after reservation: 25% of full payment due
3. 120 days prior: additional 25% of full payment due
4. 90 days prior: full payment due

Cancellations and Refunds

All cancellations and refund requests must be made in writing via e-mail to our New York office. Deposits are refundable less a $500 per person administrative fee until 60 days prior to your scheduled departure. Please allow up to 45 days for your refund to be processed. A change of trip date or destination will be treated as a cancellation and cancellation fees will apply. Refunds of final payments will be honored as follows:
1. 90 days +: $500 cancellation fee
2. 60-90 days prior: 50% cancellation fee
3. 30-60 days prior: 75% cancellation fee
4. 30 days prior: no refund

Penalties and fees imposed by our travel industry suppliers may be additional and, if imposed, will be deducted from the above refunds, if any. Except for verifiable and unusual circumstances, no refunds will be made after commencement of your travel, whether for early termination, voluntary absence, or for any unused services. Please allow 8 weeks for administration of refunds. All disputes and claims regarding services shall first be resolved by way of negotiation and mutual understanding. In the event such negotiation fails, the dispute may be referred jointly to mediation or arbitration in New York State. Disputes will be governed by New York law and subject to the sole jurisdiction of courts located in New York State. Trip cancellation, baggage, health and accident insurance is strongly recommended. Please request to add insurance when making your reservation.

Passports and Visas

All travelers traveling outside of the United States must be in possession of a passport valid for 6 months from their date of arrival in any foreign country. It is the sole responsibility of the traveler to secure a valid passport with sufficient blank pages for immigration and visa stamps. Steele Luxury Travel cannot be responsible for visas unless a specific arrangement is made.

Limits on Steele Travel Responsibility

Your trip will be arranged by Steele Travel Inc. ("Steele Luxury Travel") acting only as agents for the hotels, airlines and other suppliers of services included in your trip, their owners, employees and contractors (“our supplier associates”). Steele Luxury Travel does not own or operate any entity which is to or does provide goods or services for your trip. Instead, it arranges lodging accommodations, transportation, sightseeing, visa provision, ground handling and other services from our supplier associates who are listed in your itinerary and other materials. All such persons and entities are independent contractors. As a result, Steele Luxury Travel cannot be liable for any negligent or willful act of any such person or entity, their employees or agents or of any third party.

By the acceptance of your trip, you agree to the foregoing and also agree that neither Steele Luxury Travel nor any of its affiliates, officers, employees or agents, shall be or become liable for any loss, injury or damage to person, property or otherwise in connection with any accommodations, transportation or other services provided resulting directly or indirectly from any acts of God, breakdown in machinery or equipment, acts of government or other authorities, hostilities, civil disturbances, strikes, thefts, pilferage, loss or damage to baggage, epidemics, quarantines, medical or customs regulations, financial defaults of service providers, delays or cancellations in schedules, or from any other causes beyond the control of Steele including, without limitation, any act of negligence or breech of contract of any independent third party who is to or does supply goods or services for your trip, or for any loss or damage resulting from insufficient or improperly issued passports, visas or other documents, and that neither Steele nor any of its agents shall be or become liable for any additional expenses or liability sustained or incurred by you as a result of any of the foregoing causes.

Payment of travel deposits and other amounts shall constitute consent to all provisions of this Agreement as set forth herein.

Privacy Statement

Steele Luxury Travel may collect personal information from you when signing up for our newsletter, purchasing a package, sending an e-mail or calling into our offices. Steele Luxury Travel does not share, sell, or divulge any personal information you provide to any other company or organization. Steele Luxury Travel may use your information to contact you with items related to your travel or other news or information that may be of interest to you.